ORDERS

We know you can't wait to get a hold of your item(s).

It usually takes one (1) to three (3) business days to process an order. You should receive a confirmation email when the order has been placed and a second email with a tracking number when we have shipped your item(s).

We accept all types of credit cards as well as other forms of online payments such as Apple Pay, Google Pay, Afterpay, and PayPal. 

Please click here for more information about payment and security. 

We are sorry to hear that you want to cancel your order. You may reach us via our live chat or email to request a cancellation. 

Should the items arrive at your doorstep and you still want to cancel your order, you may still return them within thirty (30) days. 

Please refer to our Return Policy page for more information. 

You may return your item within thirty (30) days upon receiving it. Please refer to our Return Policy page for more information or just start a return here

We are so sorry to hear that your item arrived in less than pristine condition. Please let us compensate for the oversight and let us make it right. On the off chance that a wrong or damaged item is received, you may click here to file a return. Return shipping cost is on us. You can drop off any package with a prepaid label at any post office closest to you.

When a product is listed as pre-order, the product is not yet in stock but is available for purchase. You will not be charged until the item ships. We will provide you with an approximate ship date for your item(s) at the time of purchase. Please be aware that pre-order dates are approximate and are subject to change. We will contact you if the ship date changes.

SHIPPING

All mailing carriers are experiencing high volume of sales due to the COVID - 19 pandemic. These delays may lead to your packages arriving behind schedule. The safety of our mailing partners is of utmost importance and we kindly ask for your understanding during these unprecedented times. 

Domestic shipping takes 2-5 business days. Expedited and overnight shipping options are also available upon checkout.

We ship from: 

99Jersey Headquarters 

1434 Patton Place #160

Carrollton, TX 75007

We offer free shipping on all orders more than 100USD placed on our website. For domestic orders, expedited and overnight shipping can be selected upon checkout at an additional fee. For international orders, the cost is subject based on your location and the price will be available upon checkout.  Shipping cost starts at 15USD and will vary depending on your location.

Please note that we cannot ship to APO/PO Box addresses for expedited shipping options.

We ship to any address in the United States including Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific, and the United States Virgin Islands.

Yes, we do! That includes Canada, The UK, anywhere in Europe, The Middle East, Asia, and anywhere UPS can get to.

Please take note that you cannot have your item delivered to a P.O. box address.

US orders are shipped from the US and won't be subject to customs charges.

International orders may be subject to customs, based on the destination country.

We apologize but we currently do not reroute orders.

We know you can't wait to get your item! You can keep track of it here.

For any inquiries, feel free to reach us here

Orders placed with the wrong address are not eligible for reshipments and refunds.

The vast majority of our packages arrive without any issues. If a package is lost, you can choose between a refund or reshipment with expedited shipping.

REFUNDS, RETURNS & EXCHANGES

We want you to be satisfied with your purchase. We offer a hassle-free, no-questions-asked, 30-day return policy. Get your return label here.

Please make sure the merchandise you return is in its original condition, tags included, otherwise, we will be unable to accept your return.

If the item has been unreasonably tampered with, the original contents are not returned in full, or shows signs of excessive wear and tear from user misuse, we reserve the right to deny a return. A 20% restocking fee might apply for returns for a refund.

Special requests and custom-made sales are final and non-refundable.

We are so sorry to hear that you want a refund for your item. Start a return here and choose "refund to the original payment method". 

Refunds are processed as fast as possible following the receipt of your package at our distribution center. Please allow 3-5 business days after the refund is issued for it to appear on your issuing bank statement.

Although we aim for excellence, we are also human and we commit mistakes. We sincerely apologize for the inconvenience this has caused you. Our customer service is here to assist and make it right. You may reach us through email or live chat and we would be more than happy to assist you. 

We want you to be satisfied with your purchase. We offer a hassle-free, no questions asked, 30-day return policy. Get your return label here.  

For better size fitting, we encourage all our customers to review the size chart. Every product has one, and this significantly reduces the chance of getting a jersey that doesn’t fit.

For international returns, please note that items can be sent back to us but the return label shall be shouldered by the customer. 

Your satisfaction is our utmost concern. If, for some reason, you were not able to process your return within the 30-day period, we will still accommodate your return.

We will accept return of the item you purchased within 30 days after receiving it. However, if the item has been unreasonably tampered with, the original contents are not returned in full, or shows signs of excessive wear and tear from user misuse, we reserve the right to apply a 20% restocking fee or deny a return.

You can read more about it on our Return Policy page.

PRESS

Please email us for all press and collaboration inquiries. 

CONTACT US

Our customer's feedbacks are very important to us. You may either send us an email or live chat with us for assistance. 

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